Author Topic: Railworker refused to get ramp for disabled child  (Read 48 times)

celeste

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https://www.bbc.co.uk/news/uk-england-manchester-46472988

The family of a disabled girl were left "embarrassed" after a railway worker refused to help their three-year-old daughter board a train in a disability buggy.

Scott Parkinson and wife Kayley were travelling with Evana when a guard at Salford Crescent withheld a ramp because he believed the buggy was classed as a child's pram.

The child, who has been diagnosed with a genetic disorder, was eventually helped by another member of staff.

Operator Northern has apologised.

The family was returning to their home in Spring View, Wigan, on Tuesday after a weekend in Southampton.




'Walked off'

Mr Parkinson, 31, said his wife had pre-arranged assistance at all other stations in order to get their daughter's 18kg (40lb) buggy on board trains.

However, they were forced off a train at Salford Crescent when the service between Manchester Piccadilly and Wigan was unexpectedly cancelled.
All that's necessary for the triumph of evil is for good men to do nothing

celeste

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Re: Railworker refused to get ramp for disabled child
« Reply #1 on: 19:45:36, 06/12/18 »
Why on earth does that sort of person go into a public service industry, we've all experienced it before, if not to us then to others

 ::)
All that's necessary for the triumph of evil is for good men to do nothing