Hi parky. Yes I have had some luck. I phoned the place up about my grandads army record's. And I was told to phone back on Thursday that same week. But before I could phone back. I received a email on the Wednesday .saying that finally received my application form and will contact me in due course. So I ended up phoning on the Thursday .and the lady called marina. Said I will recieve my grandads army record's after Christmas. And would take 4-6 week's .She was really helpful .so I only hope they have the correct person on there file's. Which they must have. Because of the name and date of birth. She even knew my grandads name after she asked my name. Anyway thank you for your help and advice. Dorothy.