what you need is a cable that connects from your phone to the usb socket on the back of the computer (they vary between phones)once you get the pics from the phone to the puter then you upload them to the net -I've got the right cable that goes into the USB socket but my phone E 370 is not being recognized!!!My son says it's a software problem. I used to send my pics to my son's phone and he could do it from there. He lost that phone and his new one won't do it.