Smart phones should come with the warning,This device can be a money pit,if you don't know what you're doing.
We bought 2 a couple of weeks ago, both pay/go. We are both frugal with calls, more a lifeline. We are on Wifi and CALLS MADE 2,a couple of minutes at most. Cost so far£12.
I plugged mine into computer to store a couple of pic's,It transferred all the phones preloaded images, and lots of computer stuff crossed over to the phone.
EE with Age Concern, have a Techy Tea Party Day, on Sept 9, Book at WWW.EE.CO.UK/ TTPDAY.