It's the makers you turn to first that bug me, like HP ,computer and printer, their advice program may shunt you off to buy a driver download. Microsoft said,"there may be a problem and you may get it again" some help there,ha.
I couldn't find the printer wizard, that solved it last time, the ones found, no use.
EE tried but gave up as Icould'nt get a shared screen with him, [not my fault]
It was my new printer that wanted connection and I found a way by downloading Java off line, uninstalled the old and the new more or less connected itself. I think!!. The damn PC still said no device found @ no prob.