Hi Karen, don't know if this helps now but my two children do indoor ski t Chill Factore - they both started at ages 9 and 11. The staff were great with them, the class sizes are not too big and it feels safe. Plus you can watch from the balcony with a cup of coffee so always within viewing distance! They both seem to love it! I sent them to the ski school, but my little boy is thinking of taking on snowboarding next....