Author Topic: Transpennine Express boss apologises for poor service.  (Read 120 times)

celeste

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https://www.bbc.co.uk/news/business-64412789?at_medium=RSS&at_campaign=KARANGA


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The boss of under-fire train company Transpennine Express has apologised to passengers and admitted services have not been good enough.

Transpennine, which operates across the North of England and into Scotland, has been cancelling trains on a daily basis for months, disrupting many journeys.

Calls have been made for the company to lose its contract for the service.


Matthew Golton, managing director of Transpennine, told the BBC the operator had a "recovery plan" to do better.

The government has previously said action will be taken if the company "can't be turned round".

Asked about Transpennine cancelling 40% of its services last week[/size], Mr Golton said: "It isn't good enough.
All that's necessary for the triumph of evil is for good men to do nothing