The bathroom has since been looked at by a proper professional and his comments were that the problem was the last person either didn't know what they were doing or made a serious mistake. There doesn't appear to be a problem in the bathroom and the explanation above from the second person would tend to suggest why the original tiler left the house without saying a word and refused to contact us.
Clearly the company who walked out are completely in the wrong to leave you in such a mess and with all the inconvenience
You originally said that the stuff behind the tiles was 'crap' and mainly for that reason, you possibly suggest, the operative backed out
They could well quote some defects discovered, which nobody could have reasonably forseen, which made the job too complicated and have "small print" section giving them a loophole
Now you say a professional stated that the bathroom was originally 'sound' or 'ok'
without elaborating upon the mistake or lack of experience by the original company which allegedly caused them to 'down tools'
Was there originally an unforseen problem or not ?
Otherwise I really cannot understand the attitude in walking out and refusing to at least make good the job they realized was more than they had bargained for
Couldn't you at least ask them to reinstate the bathroom wall and tiles and shower ?
